Delivery Delays
Extreme weather is impacting our deliveries in flood-affected areas of NSW.
There are multiple roads facing detours or closures, leading to ongoing impacts for deliveries, including roadside deliveries where there is road access, our facilities will remain open, and we are fully operational.
Taree, Kempsey, North Coast facilities are all closed.
There will be delays to any product bound for Coffs Harbour and Port Macquarie; due to limited access and road closures.
There will also be delays to any product bound for Port Macquarie, product is currently being held at facilities pending ability to deliver.
For Sydney metro, the Nepean region will have limited deliveries today.
Gold Coast and Tweed Heads are operational but again roadside deliveries impacted.
Melbourne to Brisbane product may be delayed due to rail containers being help up.
Some Retail outlets hours may be affected due to hours also.
DELIVERY INFORMATION
CONTACTLESS DELIVERY INFORMATION
All parcels - be it at a Post Office or at a residence - will no longer require a signature for delivery or collection. Someone will need to be present at the residence for this to occur otherwise standard delivery procedures apply.
SHIPPING UPDATE
We are working closely with our delivery partners to ensure parcels arrive to you the safest way possible. Click on the links for further information around additional measures
Australia Post,
Parcelpoint &
StarTrack are doing to keep customers safe.
NEED FURTHER ASSISTANCE?
Click here to visit our help centre.
DELIVERY INFORMATION
CONTACTLESS DELIVERY INFORMATION
All parcels - be it at a Post Office or at a residence - will no longer require a signature for delivery or collection. Someone will need to be present at the residence for this to occur otherwise standard delivery procedures apply.
NEED FURTHER ASSISTANCE?
Click here to visit our help centre.
